Resources & Contacts

Resources & Contacts

You can find important benefits resources here, year-round. We will regularly update the content on this page.

If you ever have any questions about who to contact or any HR or Benefits-related inquires, contact HR Hub. For the fastest assistance, please submit your request through the HR Hub Portal. If you are unable to access the Portal, you may email HRHub@childrens.harvard.edu.

You can find important benefits forms here, year-round. We will regularly update the content on this page.


Regular Boston Children’s Employees:

Franciscan’s Employees:

Benefits-at-a-Glance:

Benefits At-A-Glance documents provide a high-level overview of your benefits. Click here to view your benefits overview on Hub 2.0 for the following groups:

  • All Regular W2 Employees
  • BCN – Boston Children’s Health National, LLC
  • Clinical Fellows and Residents
  • Franciscan Children’s
  • Joint Appointees
  • Non-Joint Appointees
  • Research Fellows
  • Research Fellows – NRSA Appointment (Direct Bill)

Childcare & Family Support

Education & Student Loan Support

For the fastest way to request your reimbursement, upload a picture of your invoice to “MyBlue.” If you don’t have the app, download it from the BCBSMA website.

Plan Documents refers to policies and certificates for Boston Children’s benefits that cannot be posted to an external website. These are posted on Hub 2.0. This page also includes forms (i.e. application forms, beneficiary forms, and other forms) you may need to take action on certain benefit programs. Click here for your Plan Documents and Forms.

If there is a document that you cannot find, please feel free to contact HR Hub.

Please note: These links will take you back to Hub 2.0 which may require you to log into the hospital’s VPN. You may also access directly if you are signed into VPN. Go to Hub 2.0, then click on Human Resources, then select Benefits, Plan Documents and Forms on the top menu.

Benefits / Provider

Phone Number/Email

Website

Dental

Delta Dental

800-872-0500

deltadentalma.com

Diabetes Management

Teladoc

1-800-835-2362

membersupport@teladochealth.com

teladochealth.com/register/bch

GI Care

Oshi

N/A

oshihealth.com/bostonchildrens/

Medical

Blue Cross Blue Shield of MA

General
888-743-4505

BCBSMA Blue Care Line
1-888-247-BLUE (2583)

General

Boston Children’s Hospital BCBSMA Microsite

To find providers in the BCBSMA network

member.bluecrossma.com/

For Blue Basic or Plus HMO plans, select “HMO Blue New England.” For Blue Premium PPO or Essentials HDHP select “PPO or EPO.”

Pharmacy

CVS/Caremark Customer Care

888-771-7270

caremark.com

Virtual Therapy

Rula

N/A

rula.com/bch-employee/

Vision

Vision Services Plan (VSP)

800-877-7195,

Mon-Fri, 8 a.m.–5 p.m.

vsp.com

Benefits / Provider

Phone Number

Website

Disability

Lincoln Financial Group

800-213-4465

lincolnfinancial.com

Flexible Spending Accounts (Health Care & Dependent Care)

HealthEquity (“Wage/Works”)

877-924-3967,

Mon-Fri, 8 a.m.–8 p.m.

wageworks.com

Harvard Federal Credit Union

N/A

harvardfcu.org

Health Savings Account (HSA)

Fidelity

855-242-4032

netbenefits.com/BCH

Home & Autio Insurance

Farmers

N/A

Farmers Home and Auto Insurance

Legal Insurance

MetLife

800-821-6400

Legal Insurance

Life Insurance

Lincoln Financial Group

lincolnfinancial.com

Parking and Commuter Services Office

617-355-6251

Email: parking@childrens.harvard.edu

bostonchildrenshospital.sharepoint.com/sites/parking

Pet Insurance

MetLife

N/A

Pet Insurance

Retirement

netbenefits.com/BCH

Voluntary (Accident, Critical Illness & Hospital Confinement Indemnity Insurance)

Lincoln Financial Group

800-213-4465

lincolnfinancial.com

Working Credit

N/A

workingcredit.com

Benefits / Provider

Phone Number

Website

BCBSMA Wellbeing Reimbursements

N/A

Reimbursement Benefits Forms

Boston Children’s Hospital Child Care Center

617-355-6006

Sign in to your account

Care.com

855-781-1303

bch.care.com

Childcare Assistance Subsidy

Email: childcareassistance@childrens.harvard.edu

Childcare Assistance

Dedicated BCH SupportLinc counselor

N/A

www.supportlinc.com/boston-childrens-hospital-appointment-scheduler

Employee Assistance Program

SupportLinc

888-507-7089

www.mysupportlinc.com
Code: bch

Grokker

N/A

grokker.com/bch

Lactation Support Program

617-355-0005

Email:

Kimberly.barbas@childrens.harvard.edu

bostonchildrenshospital.sharepoint.com/sites/lactation/SitePages/employee-support.aspx

Maven

N/A

mavenclinic.com

Rula Virtual Therapy

N/A

rula.com/bch-employee/

Teladoc Diabetes Management

1-800-835-2362

membersupport@teladochealth.com

teladochealth.com/register/bch

Benefits / Provider

Phone Number

Website

Pet Insurance

MetLife

800-434-6388

metlife.com/getpetquote

Auto and Home Insurance

Farmer’s GroupSelect

1-800-438-6381

Discount code: BE3