Resources & Contacts

Resources & Contacts

You can find important benefits resources here, year-round. We will regularly update the content on this page.

If you ever have any questions about who to contact or any HR or Benefits-related inquires, contact HR Hub. For the fastest assistance, please submit your request through the HR Hub Portal. If you are unable to access the Portal, you may email HRHub@childrens.harvard.edu.

You can find important benefits forms here, year-round. We will regularly update the content on this page.


Regular Boston Children’s Employees:

Franciscan’s Employees:


For the fastest way to request your reimbursement, upload a picture of your invoice to “MyBlue.” If you don’t have the app, download it from the BCBSMA website.

Benefits / Provider

Phone Number/Email

Website

Medical

Blue Cross Blue Shield of MA

General
888-743-4505

BCBSMA Blue Care Line
1-888-247-BLUE (2583)

General

Boston Children’s Hospital BCBSMA Microsite

To find providers in the BCBSMA network

myfindadoctor.bluecrossma.com/?ci=BOSTON-CHILDRENS-HOSPITAL

Pharmacy

CVS/Caremark Customer Care

888-771-7270

caremark.com

Dental

Delta Dental

800-872-0500

deltadentalma.com

Vision

Vision Services Plan (VSP)

800-877-7195,

Mon-Fri, 8 a.m.–5 p.m.

vsp.com

Diabetes Management

Teladoc

1-800-835-2362

membersupport@teladochealth.com

teladochealth.com/register/bch

Virtual Therapy

Rula

N/A

rula.com/bch-employee/

GI Care

Oshi

N/A

oshihealth.com/bostonchildrens/

Benefits / Provider

Phone Number

Website

Legal Insurance

MetLife

800-821-6400

members.legalplans.com

Health Savings Account (HSA)

Fidelity

855-242-4032

netbenefits.com/BCH

Flexible Spending Accounts (Health Care & Dependent Care)

HealthEquity (“Wage/Works”)

877-924-3967,

Mon-Fri, 8 a.m.–8 p.m.

wageworks.com

Life Insurance

Lincoln Financial Group

lincolnfinancial.com

Disability

Lincoln Financial Group

800-213-4465

lincolnfinancial.com

Retirement

netbenefits.com/BCH

Voluntary (Accident, Critical Illness & Hospital Confinement Indemnity Insurance)

Lincoln Financial Group

800-213-4465

lincolnfinancial.com

Parking and Commuter Services Office

617-355-6251

Email: parking@childrens.harvard.edu

web2.tch.harvard.edu/parking/index.html

Harvard Federal Credit Union

N/A

harvardfcu.org

Working Credit

N/A

workingcredit.com

Benefits / Provider

Phone Number

Website

Employee Assistance Program

SupportLinc

888-507-7089

www.mysupportlinc.com
Code: bch

Dedicated BCH SupportLinc counselor

N/A

www.supportlinc.com/boston-childrens-hospital-appointment-scheduler

BCBSMA Wellbeing Reimbursements

N/A

Reimbursement Benefits Forms

Teladoc Diabetes Management

1-800-835-2362

membersupport@teladochealth.com

teladochealth.com/register/bch

Grokker

N/A

grokker.com/bch

Maven

N/A

mavenclinic.com

Lactation Support Program

617-355-0005

Email:

Kimberly.barbas@childrens.harvard.edu

http://web2.tch.harvard.edu/lactation/mainpageS3156P4.html

Boston Children’s Hospital Child Care Center

617-355-6006

http://web2.tch.harvard.edu/childcare/index.html

Care.com

855-781-1303

bch.care.com

Child Care Assistance Subsidy

Email: childcareassistance@childrens.harvard.edu

Application form and plan information

Rula Virtual Therapy

N/A

rula.com/bch-employee/

Benefits / Provider

Phone Number

Website

Pet Insurance

MetLife

800-434-6388

metlife.com/getpetquote

Auto and Home Insurance

Farmer’s GroupSelect

1-800-438-6381

Discount code: BE3